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Privacy Policy

Last updated: 03/06/24

Toyama Controls & Systems Pvt Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile application Toyama WizHom, or any of our home automation products and services (collectively referred to as "Products"). Please read this Privacy Policy carefully.  

 Information We Collect

We collect several types of personal information from and about users of our Products, including:

- Personal and Sensitive Personal Data or Information (SPDI): When you create an account on our website or WizHom app, we collect personal information such as your name, email address, mailing address, phone number, and payment information. We use this to provide customer service and support.

- House and Device Details: To provide home automation services, we collect information about your home such as the address and details about the smart devices you have connected to our Products. This may include the device name, type, manufacturer, model number, and technical details necessary for our Products to communicate with and control the devices.

- Usage Data: We may collect information on how you access and use our Products, including your IP address, browser type, operating system, referring URLs, device information, and actions taken within the Products.

 Purpose of Data Collection

We collect and use your personal information for the following purposes:

- To provide home automation services and customer support
- To send you technical notices, updates, and administrative messages 
- To respond to your comments, questions and requests
- To monitor and analyze trends, usage and activities in connection with our Products
- To personalize and improve the Products

Data Disclosure

We may disclose your personal information to third parties in the following circumstances:

- As required by law, such as to comply with a subpoena or legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
- With trusted services providers who work on our behalf and agree to adhere to the rules set forth in this privacy statement
- If Toyama Controls & Systems Pvt Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets

Data Security

We have implemented reasonable security practices and procedures to protect the confidentiality of your personal information. These include technical and organizational measures designed to protect your data from unauthorized access, use, alteration or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. 

By using our Products, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Products. Your continued use of the Products following the posting of changes to this policy will be deemed your acceptance of those changes.

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